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Terms and Conditions

The Website
Every effort is made to ensure that the information on this website is regularly checked and kept up to date. However, no liability can be held for the completeness, actuality and accuracy of the information within these pages. The access to and use of the website as well as all information contained or referred to therein lies in the sole responsibility of the user.

The contents of linked pages are not a component of this website. No responsibility or liability can be held for the contents or changes to contents of linked pages.

The use of any part of the contents of this website, in particular its reproduction, distribution or transmission, requires the prior permission of Higher Rhythm Ltd.

Privacy Policy
Our Privacy Policy is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via the Higher Rhythm website. Whenever you use this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Ways that we collect information
Some areas of the site require you to submit information about yourself in order to receive information about our products and services. Some of this information may be personal (information that can be uniquely identified with you, such as your name, address, email address, phone number, job title etc.).

We only collect such information when you choose to supply it to us.

An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the internet), rather than static (unique to a particular user's computer). We may use your IP address to diagnose problems with our server, report aggregate information, and to administer and improve the site.

Web Statistics
We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

Except as otherwise stated, we may use information you provide via this site to improve the content, to communicate information to you (if you have requested it), for research purposes, and for the purposes specified in this Privacy Policy.

We do not disclose any information you provide via the site to any third parties unless you give us permission to do so.

Links to other websites
This site may contain links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Copyright © 2008 Higher Rhythm Ltd. All rights reserved.

No part of this publication may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the copyright owners.

Higher Rhythm Ltd disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site.

Your Agreement
The use of our website constitutes your agreement with these terms of use.

Policy Changes
If our terms of use change in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. 

Terms of Sale

The “COMPANY” refers to Higher Rhythm Ltd.
The “BUYER” refers to the purchaser of goods and services.

The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.

Eligibility to Purchase Product
All products on the website are available for worldwide sale.

To place an order
This service only applies to Internet orders and is limited to the products on the website.

Acceptance of your order
Orders are accepted at the Company's discretion but are normally accepted if the product is available. If the Order reflects current pricing, you are based in a country to which we are able to sell and your credit or account card is authorized for the transaction. The price quoted to you at the time we confirm your order will remain valid for 14 days from that time. If the price changes in between that period and the delivery date, we will confirm the new price with you by e-mail before continuing.

Not withstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full prior to dispatch.

Higher Rhythm Ltd. through Paypal accepts the following credit cards as method of payment:

  • Visa
  • Mastercard
  • American Express
  • Maestro/ Visa Delta
  • Visa Electron
  • Solo
  • JCB

Payments through Paypal accounts are also accepted.

Your order is only accepted by us once we have taken payment from you.

Prices of goods and services supplied as of this date are correct but subject to market fluctuation and revision. Any overseas orders shall be charged to the buyer at current exchange rates. The company has no control or liability over these rates.

All prices are quoted in UK Pounds Sterling inclusive of VAT at the prevailing rate, and goods are sold under English Law. Prices are quoted exclusive of postage and packing, this will be added at the rates specified in the delivery section below. You will receive confirmation of your order via email.

Product Enquiries
We make every effort to offer only merchandise that is available and in stock. If stock is not available, it will not be offered and you will not be able to order. Occasionally, when items are very popular and additional inventory is available, we may accept back orders knowing that additional inventory will soon arrive.

Our aim is to guarantee your complete satisfaction, if you are not satisfied with your order, you may return your unused item subject to the following criteria:

All sales are final, unless the event is cancelled or rescheduled, or the facility is closed due to unforeseen circumstances. You will automatically be notified if this occurs, if you provide us with a valid e-mail address or phone number above. If an event is rescheduled, and you elect to receive a refund, you must return the complete ticket order, with stubs attached, to:

DMW returns
C/O Higher Rhythm
53 - 57 Netherhall Road

Returned tickets must be received at least 24 hours prior to the event in order for a refund to be issued. Refunds due to cancellation or unforeseen facility closure will be issued automatically.

E-tickets will be available for redmention only at the venue box office or point of entry after the door opening time unless otherwise noted.

If you are unable to pick up an order because you are not the credit card holder or do not have ID whihc confimrs and corresponds to the E-Ticket in your possession at the time and place of pickup, tickets cannot be released and we cannot process a refund for this purchase.

Purchaser acknowledges that the name entered on this order form will be released to the event promoter to facilitate order pickup at the venue.

Postage costs are non-refundable; however, although we never knowingly misrepresent any item, if it has been described inaccurately by us in error, postage costs will be reimbursed.

We will not be responsible for damage that occurs during the return process. Higher Rhythm accepts no responsibility for any returns lost in transit and therefore recommends all returns be sent by registered post. It is advisable to obtain a proof of posting certificate if using the Post Office and arrange the necessary compensatory cover for the items.

Please note that your refund will be processed within 10 -14 days from receipt of your return. We will only refund the original credit card charged (Please note that refunds may not show up on your bank statement immediately). Once we receive, process and accept your return, you will receive an e-mail, which confirms your refund. After the e-mail confirmation, the refund will be process according to the criteria stated above.

All items are shipped via registered post to all UK and European destinations; please note that upon delivery a signature will be required. The postal service operates from Monday to Friday between 8 am – 6pm, a specific time for delivery cannot be stipulated. Orders placed at weekends or public holidays will be dealt with on the next working day. We do not deliver to PO boxes.

Please allow 10 working days for delivery of goods from point of purchase for any orders made within the UK and 14 working days for any orders made throughout the rest of Europe, please not these are working days and do not include weekend or UK public holidays.

Please note that with regard to international shipments, you are responsible for any local import duties and taxes that may be charged.

Please remember to state the delivery address, country and area code.

We always use premier, guaranteed and traceable postage methods in order to provide the best service possible. We cannot be held responsible for unforeseen delays outside of our control as a result of interruptions to these services.

Please note that at this current time we are unable to ship to the USA.

You will only own the product once it has been successfully delivered and when we have received payment in full. Until that time, the company will own the product.

Import Duties
You are responsible for all the appropriate Import and Customs Duties.

Except in respect of death or personal injury caused by Company's negligence, we shall not be liable to you for any loss or damage (such term to include without limitation economic loss, administrative and overhead costs, loss of profits (whether direct or indirect), business, contracts, revenues, goodwill, production and anticipated savings of every description, loss). In the case of events held at venues, all losses, claims and complaints relating to any aspect of the event should be directed to the relevant venue and Higher Rhythm will not accept responsibility for any matter relating to this. Higher Rhythmshall not be liable to you by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the product if the delay or failure was due to any cause beyond our reasonable control.The company's liability to you in all other instance shall not exceed the value of the product ordered by you.